Terms of Use

Welcome to Kay Doe Coaching (kaydoecoaching.com). By using this website or booking a service, you agree to these terms. They exist to keep things clear and fair for both of us — if anything is unclear, please just ask at kaydoecoaching@proton.me.

Coaching, somatic practice and Shinrin-Yoku are reflective, wellbeing-focused services. They are not psychotherapy, counselling, medical or mental-health treatment, and they are not a substitute for professional advice from a doctor or qualified mental-health practitioner. If you are experiencing a mental-health crisis, please contact your GP, call or text 1737 (New Zealand), or contact emergency services.

You remain responsible for your own decisions, actions and results. Coaching creates space for insight and change, but no specific outcome can be guaranteed.

• All prices on this website are in New Zealand dollars (NZD) and may change from time to time. Founding or introductory rates apply only for the stated period.
• Payment details, invoicing and scheduling are confirmed directly with you before we begin working together.
• Coaching spaces are limited and offered in the order enquiries are received.

• Please give at least 48 hours notice to reschedule or cancel a session, so the space can be offered to someone else.
• Sessions cancelled with less than 24 hours notice may be charged in full, at my discretion — life happens, and genuine emergencies are always treated with understanding.
• Outdoor experiences (including Shinrin-Yoku) may be rescheduled by me due to weather or safety conditions. You will always be offered an alternative date.

• Experiences take place outdoors on gentle terrain. No fitness level or prior experience is required, but please tell me in advance about any health conditions, injuries or accessibility needs so I can plan a suitable route.
• You participate at your own risk and are responsible for wearing suitable clothing and footwear.
• I hold appropriate care for group safety, but I cannot accept responsibility for events outside my reasonable control.

What you share in our sessions stays between us. The only exceptions are where I am required by law to disclose information, or where I believe there is a serious risk of harm to you or someone else.

The content on this website — including text, images and the Kay Doe Coaching brand — belongs to me and may not be copied or reused for commercial purposes without permission. Content is general information, offered in good faith, and provided "as is" without warranties of any kind.

To the fullest extent permitted by New Zealand law (including the Consumer Guarantees Act 1993, which is not excluded where it applies), my total liability in connection with any service is limited to the amount you paid for that service.

These terms are governed by the laws of New Zealand. If any part of these terms is found to be unenforceable, the rest still applies.