Privacy Policy

Kay Doe Coaching is a coaching and nature-based wellbeing practice based in Auckland, New Zealand ("I", "me", "my"). This policy explains how I collect, use and look after your personal information when you use this website (kaydoecoaching.com) or get in touch with me. I handle personal information in line with the New Zealand Privacy Act 2020.

I only collect information that you choose to share with me:

• Waitlist signups — your first name, email address and your answers to the optional questions in the form (such as where you are right now and what you are looking for).
• Team and workplace enquiries — your name, organisation, email address, approximate group size, preferred timeframe and anything you tell me about your team.
• Direct contact — anything you include when you email me.

This website does not use advertising or analytics cookies, and I do not collect information about you from other sources.

• To respond to your enquiry or waitlist signup and provide the services you have asked about.
• To send you emails you have opted in to receive, such as waitlist updates and occasional news from Kay Doe Coaching.
• To understand what visitors are looking for so I can shape my offerings.

I will never sell your information, and I only send marketing emails to people who have opted in. Every email includes an unsubscribe link, and you can opt out at any time.

I use a small number of trusted services to run this website, and your information is only shared with them so far as needed to provide the service:

• Kit (ConvertKit) — securely stores my email list and sends newsletter-style emails.
• Resend — delivers transactional emails (for example, notifying me of your enquiry).
• Website hosting and database providers — store form submissions securely.

These providers may store data outside New Zealand. I choose reputable providers with strong security and privacy practices.

I keep your information only as long as needed for the purposes above — for example, while you remain on the waitlist or email list, or while we are discussing working together. If you unsubscribe or ask me to delete your details, I will remove them.

Under the Privacy Act 2020 you can ask me at any time to see the personal information I hold about you, correct it, or delete it. Just email kaydoecoaching@proton.me and I will respond promptly. If you are not satisfied with how I have handled your information, you may contact the Office of the Privacy Commissioner (privacy.org.nz).

If I make meaningful changes to this policy, I will update this page and the date at the top. Questions are always welcome at kaydoecoaching@proton.me.